Mgr, MTE Knowledge Management
Requisition Number:
47248
Odds are that the email you read this morning travelled over Corning Optical Fiber; the smartphone you used had a Corning cover glass; and the vehicle you drove to work had cleaner emissions because of a Corning catalytic converter substrate.
We are seeking out dedicated engineers and technicians who strive to see their work make a difference! If you have a passionate belief in the power of innovation to change the world; if you rate your own success by how many people are touched by your research; and if you are up to the challenge of doing world-class science to make real, profitable advanced materials, then Corning is the place for you.
Corning Incorporated focuses on building a diverse global workforce where differences are celebrated, and employees feel safe bringing their whole selves to work.
Our Diversity Network hosts 18 active and distinctive Employee Resource Groups.
Employees have access to Allyship resources, podcasts, an internal video channel, digital learning series and trainings, all focused on building and celebrating global diversity and inclusion.
Corning has been recognized as a leader in this regard and has been consistently recognized as a national employer of choice.
SUMMARY / SCOPE OF POSITION
- MT&E Knowledge Management Manager will be a leader with excellent communication & relationship building skills to grow, enhance and drive use of MT&E knowledge management solutions to improve the capture, retrieval, growth, leverage and protection of MT&E knowledge.
This role will ensure controls are in place to protect all business information MT&E handles at the highest level.
This role requires engagement and collaboration across Corning businesses and functions including Corning Information Security, Global Security, IT, Law Dept and HR teams to address risks, ensure compliance and drive improvements.
ROLES AND
Responsibilities:
- Proactively engage with Corning Information Security, Global Security, IT, Law Dept and Corning businesses to report information security risks, provide feedback to shape information security enterprise policy, standards and tool roadmap, and identify solutions to securely capture, retrieve, grow and leverage MT&E knowledge.
- Ensure alignment of MT&E information security and knowledge management policy, standards and processes with Corning Information Security, Global Security, IT, Law Dept and business unit policy and standards.
Review changes with MT&E leadership for approval. - Proactively engage with business unit information security / intellectual asset protection managers to identify best practices, common goals and collaboration opportunities.
- Ensure effective monitoring and analysis of MT&E data using Corning Data Loss Prevention tools to identify trends and policy / process improvements.
Report information security risks to MT&E leadership to gain support for mitigation measures. - Escalate information security incidents to Corning Security when appropriate for investigation.
Provide leadership updates, inform & engage with businesses whose information was compromised, HR, Law Dept, Corning Information Security.
Identify short- and long-term solutions to mitigate risks identified, ensure timely actions completed to mitigate risk, and drive investigations to closure. - Maintain, develop and deploy regular information security communications, training and awareness materials to drive MT&E workforce compliance with company and business information security policy, standards and processes.
- Maintain and improve MT&E knowledge management strategy, processes, templates and tools to support MT&E use cases to improve the capture, retrieval, growth, leverage and protection of MT&E knowledge.
- Proactively engage with IT to understand Corning s knowledge/collaboration tool solution roadmap and adapt MT&E knowledge management solutions to work effectively in the new environments, understand the value / use cases of Corning enterprise tools, and communicate the benefits to MT&E workforce.
- Drive improvements in search to improve secure access to content across multiple company resources and platforms.
Identify collaborative opportunities within Corning to pilot / test advanced search solutions at low cost. - Plan and host MT&E Knowledge Management monthly training series, ensure relevant and timely topics for global MT&E audience, sign up speakers, communicate and disseminate materials.
- Maintain, develop and deploy regular MT&E Knowledge Management communications, training and awareness materials to drive adoption of solutions.
- Lead discussions with project teams to adapt MT&E folder structure for the project and define best practices for the team.
- Lead / coordinate discussions with Corning Information Security, IT and MT&E stakeholders to define engineering knowledge management and collaboration use cases, participate in proof of concept and pilots to identify leading edge solutions that improve MT&Es ability to support Corning s existing and emerging businesses.
- Identify knowledge management best practices across MT&E, recognize good behaviors and share best practices across MT&E to drive culture change
- Define annual information security and knowledge management objectives, gain MT&E leadership support to drive compliance across global MT&E, track/measure compliance and report results / lessons learned to leadership quarterly.
- Lead matrixed team to ensure consistent adoption of MT&E information security and knowledge management strategy and processes globally.
REQUIRED SKILLS:
- Experienced in developing and deploying Information Security policies and procedures and associated tactical plans to deliver targeted results.
- Ability to quickly assess situations, identify gaps and potential solutions.
- Ability to build coalitions, influence, and build credibility and trust while driving outcomes and holding others accountable.
- Proven track record of effectively interacting with senior management.
- Strategic thinker who can stay on top of tactical execution, exercises exceptional judgment, and operates independently.
- Excellent verbal/written communication and interpersonal skills; ability to effectively present information to all levels of the organization.
- Project management skills with the ability to juggle multiple tasks and competing priorities in a fast-changing environment.
- Ability to lead, coach and develop people
- Track record of working collaboratively across multiple businesses and corporate teams at all levels of the organization.
- Ability to perform role with high degree of discretion and integrity
DESIRED SKILLS:
- Knowledge of Corning Information Technology systems, information management and collaboration tools.
- Ability to leverage information technology to improve knowledge sharing and search.
- Ability to promote a knowledge sharing culture
- Manages conflict resolution effectively; Interpersonal savvy
- Ability to respond to changing priorities quickly and work with agility
- Impeccable leadership, managerial and interpersonal skills
- Strategy development and deployment
EDUCATION &
Experience:
- Bachelor s degree in Business, Information Security, Information Science or equivalent and +15 years experience
TRAVEL:
- None anticipated
This position does not support immigration sponsorship.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
We prohibit discrimination based on race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, or veteran status or any other legally protected status.
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Estimated Salary: $20 to $28 per hour based on qualifications.
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