Customer Service Representative
3.
5 Corning, NY Corning, NY Temporary Temporary From $16.
50 an hour From $16.
50 an hour Job description Job
Summary:
We are looking for a Customer Service Representative to provide administrative and technical customer service assistance to various departments, attendants and consumers.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Customer Representative Job Duties:
Greet consumers, attendants, and the public when they enter the office.
Answer incoming telephone calls, screen calls, and write electronic tickets to appropriate staff members.
Utilize Web-Office software to access Pooled Trust member accounts, advise when a Pooled Trust email or fax is received.
Address all assigned tickets within the expected timeframe required.
Process voicemails for the Pooled Trust by using Web-Office and calling the consumers back.
Assist Supervisor in addressing all abandoned calls to the Pooled Trust.
May perform other duties as assigned Qualifications and
Experience:
High School Diploma or General Education Degree (GED).
One (01) year customer service and call center experience required.
Skills and Competencies:
Proficient written and oral language skills.
Ability to maintain confidentiality as per the nature of work.
Ability to manage multiple projects simultaneously.
Ability to work independently with minimum supervision.
This is an office-based job and normal business hours are from 9:
00 am to 5:
00 pm, Monday to Friday.
Job Type:
Full-time Salary:
$16.
50 per hour
Benefits:
401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Work Location:
In person Job Type:
Temporary Pay:
From $16.
50 per hour Expected hours:
37.
5 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance Shift:
8 hour shift Work setting:
In-person Ability to Relocate:
Corning, NY 14830:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Corning, NY Corning, NY Temporary Temporary From $16.
50 an hour From $16.
50 an hour Job description Job
Summary:
We are looking for a Customer Service Representative to provide administrative and technical customer service assistance to various departments, attendants and consumers.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Customer Representative Job Duties:
Greet consumers, attendants, and the public when they enter the office.
Answer incoming telephone calls, screen calls, and write electronic tickets to appropriate staff members.
Utilize Web-Office software to access Pooled Trust member accounts, advise when a Pooled Trust email or fax is received.
Address all assigned tickets within the expected timeframe required.
Process voicemails for the Pooled Trust by using Web-Office and calling the consumers back.
Assist Supervisor in addressing all abandoned calls to the Pooled Trust.
May perform other duties as assigned Qualifications and
Experience:
High School Diploma or General Education Degree (GED).
One (01) year customer service and call center experience required.
Skills and Competencies:
Proficient written and oral language skills.
Ability to maintain confidentiality as per the nature of work.
Ability to manage multiple projects simultaneously.
Ability to work independently with minimum supervision.
This is an office-based job and normal business hours are from 9:
00 am to 5:
00 pm, Monday to Friday.
Job Type:
Full-time Salary:
$16.
50 per hour
Benefits:
401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Work Location:
In person Job Type:
Temporary Pay:
From $16.
50 per hour Expected hours:
37.
5 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance Shift:
8 hour shift Work setting:
In-person Ability to Relocate:
Corning, NY 14830:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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