Customer Service Representative Community, Social Services & Nonprofit - Corning, NY at Geebo

Customer Service Representative

5.
0 Corning, NY Corning, NY Contract Contract $21.
44 an hour $21.
44 an hour 4 days ago 4 days ago 4 days ago Duration:
5
months Shift Days:
Monday thru Friday Shift Timings:
8 am - 5 pm (occasional overtime may be required) General Description:
Supports CET Customer Service team.
Provides order management support to business customers (order entry, order maintenance, logistics, inventory review, price updates, etc.
) and support metrics.
Delivers professional, first line inter-face for customer correspondence including providing conflict resolution.
Maintains records of customer profiles and prepares status reports.
Position acts as a liaison between customer and business.
Identify and act on supply issues to minimize impact to the customer.
Thoroughly and accurately follows detailed standard procedures and performs duties within prescribed time frames.
Required Skills/
Experience:
Strong attention to detail, experienced at building relationships and working across many different areas.
Able to effectively manage multiple activities in a fast-paced environment.
Gathers information independently using established and well-defined procedures to problem solve, make decisions, and prioritize.
Ability to negotiate and resolve issues across multiple functions.
Demonstrates strong excel skills.
Consistently completes tasks with a high level of accuracy and professionalism and has very strong communications skills (both written and verbal).
Education:
HS diploma or GED.
Two-year degree preferred.
Desired Skills/
Experience:
PeopleSoft 8.
0 supply chain (order entry, billing, shipping) or equivalent system, Preference will be given to candidates with:
1
year customer service experience and outstanding Microsoft Excel skills.
Job Type:
Contract Pay:
$21.
44 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Vision insurance Experience level:
1 year Shift:
8 hour shift Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Application Question(s):
List a time when you are available for a brief call to discuss this further with our recruiter.
Experience:
Customer service:
1 year (Required) MS Excel:
1 year (Preferred) Work Location:
In person Required Skills/
Experience:
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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